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And the TeamViewer software must be purchased separately. You’ll also need a TeamViewer license to take advantage of this functionality. With the integration, you can also access all the TeamViewer features, including chat, file transfers, and device details. Given the immense popularity of Android devices, this integration can make it much easier for organizations to provide a wide variety of support functions to users. You can use those sessions to help with things like training, support issues, or even provide step-by-step walkthroughs of device or application usage. With the Intune TeamViewer integration, help-desk support team members can now start remote assistance sessions with end users on Android devices. Here’s a bit more about the update and what it can mean for organizations and IT admins and help-desk professionals. More specifically, the Intune-TeamViewer integration now supports remote assistance on Android devices.įor IT professionals and help-desk team members, these integrations can make providing remote assistance to end users on Android devices much easier. Microsoft just announced deeper integrations between Intune and TeamViewer.